Buku English Conversation for Front Office Staff

Deskripsi

Sinopsis Buku English Conversation for Front Office Staff

Buku English Conversation for Front Office Staff This book is intended for hospitality students majoring in front office department. It consists of thirteen units, covering all social practices performed by the front office staff, namely giving hotel information, handling direct reservation, handling reservation via telephone, handling reservation cancellations, handling no show, handling individual check in, handling group check in, escorting the guests to the room, showing room to the guests, advising hotel guests where to go, handling complaints, and handling arrangements for a meeting. This book can help students and those who are working in a hotel front office to practice language skills and improve their ability to master conversational topics in the area of front office department. By practicing, their communication skills in handling guests at front office area can be enhanced Buku English Conversation for Front Office Staff ini diterbitkan oleh Penerbit Buku Pendidikan Deepublish. Dapatkan buku-buku berkualitas hanya di Toko Buku Online Deepublish. Kami berfokus menjual buku-buku kuliah untuk Mahasiswa di seluruh Indonesia, dengan pilihan terlengkap kamu pasti mendapatkan buku yang Anda cari. Kelebihan kami : *Buku Baru *Original *Pengiriman Cepat *Stok selalu tersedia *Packing aman & rapi *Garansi 100% jika produk rusak/cacat/tidak sesuai KAMI GANTI atau UANG ANDA KEMBALI